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Our Services
We bill in monthly packages. Each package provides different levels and types of support to meet your business needs. All prices are subject to tax for clients in Canada.
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The Admin Package
$397 CAD/month
You didn’t become a behaviour professional to spend your days buried in emails, invoices, and scheduling decisions. The Admin Package removes the daily operational noise that fragments your attention and drains your energy.
This is for professionals who need their inbox and client flow handled competently and consistently—without micromanagement—so they can stay focused on clinical work and big-picture decisions.
Includes:
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Email triage and organization (once a day, 5 days/week)
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Client intake management
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Scheduling support within your existing CRM
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Following up on overdue invoices
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CRM updates (contact info, tasks, follow-ups)
Best for:
Practices that need reliable front-line admin coverage so small tasks don’t become daily interruptions.
Please note: this package does not include manual scheduling/calendar management.
The Business Backbone Package
$999 CAD/month
The Business Backbone is your embedded operations support—holding the day-to-day logistics of your business so you don’t have to.
This package is designed for behaviour professionals who want their systems to run smoothly in the background, with fewer decisions landing on their plate and fewer things slipping through the cracks. You stay client-focused. The business stays organized.
Includes:
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Email triage and organization (5 days/week)
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Scheduling and client intake management
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Invoice follow-ups and payment tracking
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CRM maintenance and client notes
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Ongoing client communications and follow-ups
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Sending client homework and session summaries
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Drafting internal or client-facing summaries and presentations
Best for:
Established practices that want dependable operational infrastructure without hiring or managing more staff.
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The Behaviour Coordinator Package
$799 CAD/month
A behaviour-literate support package designed for behaviour professionals who need help managing client communication and maintaining continuity of care between appointments.
Includes:
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Responding to client behaviour questions via email
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Behaviour-informed client support and progress tracking
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Resource recommendations and delivery
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Coordination with veterinarians, trainers, and other professionals as needed
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Follow-up reminders and client accountability support
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Weekly team call or case review meeting (up to 1 hour)
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Brief case summaries and updates as needed
Best for:
Behaviour professionals who want a trusted, behaviour-literate team member supporting clients between appointments. Ideal for practices that need help answering client questions, triaging behaviour concerns, and providing resources without responding to every email personally.
Please note: this package does not include scheduling, invoicing and other less specialized admin support.
The Behaviour Manager Package
$1,099 CAD/month
The Behaviour Manager Package gives you the benefit of a behaviour-literate professional embedded in your business—without the overhead or responsibility of an employee.
This role acts as a front-line filter and decision-maker for behaviour-related client communication, allowing you to step out of constant reactivity while knowing clients are receiving appropriate, informed support.
Includes:
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Everything in the Behaviour Coordinator Package
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Behaviour triage, safety, or discovery calls (30 minutes, up to 2/week)
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Team calls or case rounds
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Drafting reports or summaries for clients or referring professionals
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Coordination with veterinarians, trainers, or other professionals as needed
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Video review
Best for:
Busy or high-volume behaviour practices looking to delegate client communication, triage, follow-up, and case coordination to a trusted behaviour-literate professional, allowing them to focus on clinical work while maintaining a high standard of client care.
Please note: this package does not include scheduling, invoicing and other less specialized admin support.
Not seeing the perfect package?
We're open to customizing!
We are accepting new clients! Please complete the form below and we'll be in touch.