Our Services

We bill in monthly packages. Each package provides different levels and types of support to meet your business needs. All prices are subject to tax for clients in Canada.

The Admin Package

$397 CAD/month

You didn’t become a behaviour professional to spend your days buried in emails, invoices, and scheduling decisions. The Admin Package removes the daily operational noise that fragments your attention and drains your energy.

This is for professionals who need their inbox and client flow handled competently and consistently—without micromanagement—so they can stay focused on clinical work and big-picture decisions.

Includes:

Email triage and organization (once a day, 5 days/week)
Client intake management
Scheduling support within your existing CRM
Following up on overdue invoices
CRM updates (contact info, tasks, follow-ups)

Best for:
Practices that need reliable front-line admin coverage so small tasks don’t become daily interruptions.

Please note this package does not include manual scheduling/calendar management.

The Business Backbone Package

$999 CAD/month

The Business Backbone is your embedded operations support—holding the day-to-day logistics of your business so you don’t have to.

This package is designed for behaviour professionals who want their systems to run smoothly in the background, with fewer decisions landing on their plate and fewer things slipping through the cracks. You stay client-focused. The business stays organized.

Includes:

Email triage and organization (5 days/week)
Scheduling and client intake management
Invoice follow-ups and payment tracking
CRM maintenance and client notes
Ongoing client communications and follow-ups
Sending client homework and session summaries
Drafting internal or client-facing summaries and presentations

Best for:
Established practices that want dependable operational infrastructure without hiring or managing more staff.

The Behaviour Coordinator Package

$1,099 CAD/month

The Behaviour Coordinator Package gives you the benefit of a behaviour-literate professional embedded in your business—without the overhead or responsibility of an employee.

This role acts as a front-line filter and decision-maker for behaviour-related client communication, allowing you to step out of constant reactivity while knowing clients are receiving appropriate, informed support.

Includes:

Responding to client behaviour questions via email
Behaviour triage, safety, or discovery calls (30 min, up to 2/week)
Team calls or case rounds
Drafting reports or summaries for clients or referring professionals
Coordination with veterinarians, trainers, or other professionals as needed
Video review related to ongoing cases

Best for: Behaviour practices that want reduced cognitive load without compromising client care or clinical integrity.

The Behaviour Coordinator Plus Package

$1,999 CAD/month

The Behaviour Coordinator Plus is a deeply embedded support role that combines operations oversight with behaviour-informed client care.

This package is for practices that need someone to carry the weight of daily operations and client communication—acting as a trusted front-line decision-maker so you don’t have to be involved in every email, question, or update. If a behaviour consultant and operations manager had a baby, this would be it.

Includes:

Everything in the Business Backbone Package
Behaviour-literate client support and progress tracking
Responding to client behaviour questions via email
Discovery, triage, or safety calls (30 min, up to 2/week)
(limited to management, safety, and brief guidance—not full assessments)
Weekly progress updates summarizing open tasks and cases
Drafting reports, summaries, or presentations
Coordination with other professionals
Video review (up to 2 hours/month)
Client rounds or check-in calls (up to 6 hours/month)

Best for:
High-volume or high-complexity behaviour practices that need decision relief, not just help.

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Our Services

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